The IAE is implementing a change to the way people login to eSRS.gov and FSRS.gov. By the end of April 2020, all eSRS and FSRS users will need a login.gov account in order to use these systems.
If you do not have a login.gov account, you need to create a login.gov account to access eSRS.gov and FSRS.gov by the end of April 2020. You only need to do this once. Go to login.gov, enter an email address and use the same email address you used for eSRS.gov or FSRS.gov.
You can read our fact sheet about the addition of login.gov here. If you need login-specific assistance, please review the help section of login.gov. For all other issues, continue to contact the Federal Service Desk at www.fsd.gov or by telephone at 866-606-8220 (toll free) or 334-206-7828 (internationally