VA chief lays out 2016 priorities, including IT improvements

The head of the Department of Veterans Affairs laid out 12 goals for 2016 and touted IT accomplishments from 2015 in a Capitol Hill appearances. His message, however, was met with skepticism from lawmakers.

“We have a lot of work to do that but we are making progress,” VA Secretary Robert McDonald testified before the Senate Committee on Veterans’ Affairs on Jan 21. Some of his priorities for the year include improving veteran experience, updating  IT infrastructure and changing the culture within the organization.

Lawmakers in both chambers and on both sides of the aisle have been flummoxed and angered by a host of seemingly intractable problems at the veteran’s agency.

Continue reading: