US Labor Department sues Convergys for refusing to comply with investigation of employment practices

ATLANTA — The U.S. Department of Labor has filed a lawsuit to require Cincinnati-based Convergys Customer Management Group Inc. to submit documents detailing the federal contractor’s affirmative action plans and supporting documents for company facilities in Florida, North Carolina, Georgia and Tennessee.

Filed with the department’s Office of Administrative Law Judges, the suit requires Convergys to provide the department’s Office of Federal Contract Compliance Programs with all documents and information requested, cooperate with scheduled compliance reviews and fully comply with the requirements of all laws enforced by the agency. If the company fails to comply, the department seeks to cancel the company’s current federal contracts and ban Convergys from future federal contracting.

“Convergys knew when it became a federal contractor that it would be held to equal employment standards,” said OFCCP Director Patricia A. Shiu. “Refusing to cooperate, in even the most basic ways — providing required paperwork to the department — flies in the face of the compact all contractors have with the American taxpayer. This agency is prepared to take all actions necessary to correct this, up to and including seeking to ban future government contracts for Convergys.”

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